U7u Privacy Policy – Our commitment to keeping your data safe

1. Introduction & Scope

Welcome to u7u's Privacy Policy. This policy explains how u7u collects, uses, stores, and protects your personal information. It applies whenever you use u7u's website, mobile app, or any of our services.

U7u believes every user has full ownership of their personal data. We respect your privacy and apply the highest standards of technology and practice to keep your information secure. This Privacy Policy is drafted in accordance with applicable data protection laws in Bangladesh and international standards.

By using the u7u platform, you are deemed to have agreed to this Privacy Policy. Please read it in full before getting started.

2. What Information We Collect

U7u only collects information that is necessary to provide our services. We do not collect any data beyond what is required.

Information Collected at Registration

• Full name and date of birth.
• Mobile number and email address.
• National ID or passport number (for KYC verification).
• Residential address.
• Information related to your preferred payment method.

Information Collected Automatically During Use

• IP address and device information.
• Browser type and operating system.
• Activity logs on the platform (logins, gameplay, transactions).
• Cookies and session information.
• App usage time and session information.

3. How We Use Collected Information

U7u uses the data it collects solely for the purposes listed below. Your information is never used for any other purpose.

• Account Management: For registration, login, and profile management.
• Payment Processing: To ensure deposits and withdrawals are processed securely.
• Ensuring Security: To prevent fraud, multi-accounting, and unauthorized access.
• Customer Support: For troubleshooting and support assistance.
• Legal Obligations: To comply with regulatory authority directives.
• Service Improvement: To improve platform quality and user experience.
• Personalized Experience: To suggest games and offers tailored to your preferences.

4. Information Sharing & Disclosure

U7u does not share your personal information with third parties, except in the limited circumstances outlined below:

Payment Processor

Financial information is shared with payment processors such as Mobile Banking, Nagad, and Rocket to complete transactions. They operate under their own security standards.

Legal Requirements

If the Government of Bangladesh or a regulatory authority requests data under a legal order, u7u may be required to comply. Where possible, you will be informed in advance.

Technology Partners

Game providers and technology partners receive only the minimum data necessary to deliver their services. They operate under strict confidentiality agreements.

5. Cookies & Tracking Technologies

U7u uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help enhance your experience.

Cookie Types

• Essential Cookies: For login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: For collecting platform usage statistics. These are optional.

Cookie Controls

You can disable non-essential cookies through your browser settings. Please note that doing so may affect the functionality of certain services.

6. Data Security Practices

U7u uses industry-leading technology to keep your data secure. Our security framework is multi-layered and regularly tested.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• AES-256 Storage Encryption: Your stored data is protected with the highest level of encryption.
• Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
• Firewall & DDoS Protection: Robust cybersecurity protection at the server level.
• Security Audit: Regular third-party security audits are conducted.
• Restricted Access: Only authorized personnel can access data on a need-to-know basis.

7. Data Retention Period

U7u does not retain your data longer than necessary. Retention periods vary depending on the type of information.

Once the retention period expires, data is securely deleted or anonymized.

8. Your Rights

U7u's Privacy Policy gives you full control over your personal data. You have the following rights:

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.

9. Minor Protection

U7u strictly prohibits use of the platform by anyone under 18. We do not knowingly collect personal information from minors.

• Age verification is required at the time of registration.
• Age is verified as part of the KYC process.
• Any account found to belong to a minor is immediately suspended and the associated data is deleted.
• Parents or guardians who become aware of a minor's account on our platform are encouraged to contact us.

10. Changes to the Privacy Policy

U7u may update this Privacy Policy from time to time. Changes may arise from service improvements, legal requirements, or technology updates.

• A notification will be sent to your registered email or mobile number before any significant changes.
• The updated policy will display a "Last Updated" date at the top of the page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may close your account at any time.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to our support team.